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SUPPLY MANAGEMENT
Energy Supply Management
Controlling the cost of the energy supply is an important part of controlling overall energy costs. We research and consult with customers to identify energy programs to control and maintain supply costs. We consult with customers to keep them aware of market changes both positive and negative. When we become aware of upcoming changes that will directly impact customer costs, we devise strategies to offset and maintain those costs. When we identify strategic opportunities that will result in further reductions, we will work with clients to take advantage of these positive market positions.
Utility Engagement
Communicating by phone with any utility company can be timely and frustrating. It requires navigation of complicated answering services and difficulties with establishing live person communication.We offer our expertise and support to help customers avoid these time-consuming challenges. Our expertise includes but is not limited to:
- Billing errors
- Changes in the billing process
- Starting and stopping services
- Negotiating deposits
- Consolidating meters to reduce bill costs
- Arranging master billing for multiple sites
- Arranging consultations for electrical engineering projects
Bill Auditing
Bill audits are a standard part of our ongoing partnership with customers. We lend our experience in resolving questions and concerns related to utility billing. We assist in identifying errors, irregular costs, and usage pattern anomalies. We also help handle communications with the utility companies to resolve these billing concerns.
Bill audits can also help identify facility issues. Irregular usage patterns may be indicative of malfunctioning equipment. We can assist in discovering the timing and source of these higher energy expenses.